Social casino. No real-money gambling. For entertainment only.

Contact Us

We're here to help with any questions, concerns, or feedback about your social gaming experience. Our support team is committed to providing friendly, professional assistance for all Finnish players.

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Email Support

For general inquiries, technical support, and detailed questions about our social casino games.

support@suomijackpot360.com

Response time: Within 24 hours

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Phone Support

For immediate assistance and urgent concerns about responsible gaming or account issues.

+358 12 345 6789

Available: Mon-Fri, 9:00-17:00 (Finnish time)

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Business Address

For official correspondence and legal matters related to our social gaming platform.

Black Ninja Social Slots
Mannerheimintie 123
00100 Helsinki
Finland

Send Us a Message

Use this form to send us your questions, feedback, or concerns. We read every message and respond promptly.

What We Can Help With

🎮 Technical Support

  • Game loading or performance issues
  • Browser compatibility problems
  • Mobile device optimization
  • Account access difficulties

🎯 Game Information

  • How to play our social slots
  • Game rules and features
  • Understanding social gaming
  • New game announcements

🛡️ Responsible Gaming

  • Self-assessment tools
  • Setting personal limits
  • Support resource referrals
  • Concerns about gaming habits

📋 Legal & Privacy

  • GDPR data requests
  • Cookie policy information
  • Privacy policy questions

🚨 Emergency Support

If you need immediate help or are experiencing a crisis, please contact emergency services or crisis support lines.

Finnish Crisis Helpline

Phone: 010 195 202

For immediate medical or psychiatric emergencies

Emergency Services

Phone: 112

For life-threatening emergencies

Remember: Our social casino involves no real money, but if you're concerned about any gaming habits, professional help is always available.

Frequently Asked Questions

Is this real money gambling?

No, Black Ninja Social Slots is a social casino platform with no real money gambling. All games use virtual credits for entertainment only.

How do I report a technical problem?

Use our contact form above or email us at support@suomijackpot360.com with details about the issue, including your device and browser information.

Can I request my personal data?

Yes, under GDPR you have the right to access your personal data. Contact us with your request and we'll respond within 30 days.

Do you offer phone support in Finnish?

Yes, our phone support team can assist you in both Finnish and English during business hours (Mon-Fri, 9:00-17:00).